Rules & Training 🥇
We are thrilled to announce a powerful new update to the Thoughtly platform—our enhanced Rules & Training feature. This update allows you to fine-tune and customize the behavior of your AI agents with unprecedented precision, ensuring they respond exactly the way you want in any given scenario.
Key Features:
1. Real-Time Training Interface:
You can now train your AI agents directly through an intuitive interface. Simply interact with your agent, and if a response doesn't meet your expectations, you can modify it instantly. This allows for a more natural and efficient training process.
2. Customizable Rules:
Set specific rules for your agents' responses. For example, you can instruct your agent to deliver information in a humorous tone, respond with a joke, or even convey details in the form of a haiku. The possibilities are endless, and you can get as creative as you like.
3. Node-Specific Rules Management:
Each rule you create is tied to a specific node in the conversation flow. This means you can manage, edit, or add new rules to individual parts of the conversation, giving you granular control over how your agent interacts with callers.
4. Multi-Language Support:
As part of the rules, you can now train your AI agents to respond in multiple languages. For instance, you can have your agent deliver a haiku in Spanish or any other language supported by Thoughtly.
Use Case Example:
Imagine training your AI receptionist to greet callers with a joke before assisting them. If the joke doesn’t land or you prefer a different approach, you can easily change it on the spot. You could even instruct the AI to deliver information poetically, like in a haiku, to add a unique touch to your customer interactions.
As always, we welcome your feedback as we continue to improve Thoughtly. Happy training!